Last updated: 14 August 2026 Someone is pretending to be me and emailing our clients fake invoices. This page explains what the emails look like, how to tell them apart from our real billing, and what to do if one lands in your inbox. If you have received one of these emails, please do not pay it and do not click any links inside it. Email me directly at [email protected], or message me on WhatsApp, and I will confirm either way. We would much rather answer a dozen quick questions than have one client out of pocket.
Users today are quick to notice a disconnected experience. If your digital presence seems glued together with sticky tape, they’ll run for the hills. This is why many brands are moving away from a single campaign and moving toward a digital ecosystem. It might seem a little dramatic, but it’s simply about creating a structure where every touchpoint supports another, generating momentum that doesn’t stop once a campaign has ended.
Good User Experience (UX) design has always been based upon how simple and easy to use the design is. While those key features are still important to the overall flow of a websites design, in 2026, how brands make their users feel is becoming increasingly more important. Emotion driven UX is an era of design that is focused on creating connections between users and brands, instead of simply providing easy to use interfaces.
Web design used to be a simple process. Pick a colour scheme, choose a font, add some flair, and voilà! Now, having a visually appealing website is irrelevant if the user finds it difficult to navigate. In fact, it can even push the user away from your brand. This is where accessibility comes into play, and it is changing the way digital marketing teams create and manage websites. Accessibility is no longer an option; it is an essential part of how consumers see your brand and ultimately decide to engage or disengage.
Websites should be made for both human visitors and AI systems. However, these two visitors have different ways of browsing a website. Human visitors scroll through the screen, are distracted by video clips and ads, and may or may not have the patience to wait for a large image to load before reading the content below it. In contrast, AI systems don’t “scroll” through a website in the same way. They are not looking for eye-catching videos or engaging images.
