Website Maintenance Packages
In our internet-dependent modern world, whilst not every business will have an office, a retail store, or a factory, from the largest corporation to the one-person blog, they all have one thing in common, and this is the need to have a website. These obviously differ in size and complexity but here we find another commonality, and that is the need for website maintenance and management.
If you are a business, we trust your website was professionally designed, and performs all the functions your business needs, including generating new customers and clients. However, unless you have a website maintenance package in place that ensures your website loads quickly, is kept up to date, and is protected from malware and hackers, your website, and by extension, your business, could be at risk.
Slinky Web Design can ensure every aspect of your website maintenance is performed thoroughly and regularly. We offer a selection of website maintenance packages to suit different types of business websites. Each of our web maintenance packages include a full suite of website maintenance services which are outlined below.
WordPress Core Updates
WordPress is by far the most popular platform with which business websites are created, with almost 2 out of every 3 websites built using it. As with every software, tool, or application that operates online, WordPress requires regular updates, and whilst these updates usually occur without a hitch, occasionally there can be a problem that can cause a website to malfunction.
Our WordPress maintenance service will ensure your website will continue to work seamlessly when updates occur, including creating a restore point, testing it after an update, and rolling back an update if an error occurs.
WordPress Theme Updates
Your WordPress design theme is what gives your website its appearance, and thus it is a crucial element of that website. Themes also require updates and so whenever one is due, our WordPress maintenance service will put in place all the safeguards to ensure any updates to your theme are scheduled, checked, and rolled back if there is an issue.
Update All Free Plugins
The third element of your WordPress website after the core and the theme are the plugins, and these too need to be updated on a regular basis. Once again our WordPress maintenance service will oversee the update of free plugins to ensure they continue to operate as they should.
Daily / Weekly Security Check
Nothing can be more devastating to a business than to discover its website has been hacked with the implications of that going from a few hours of downtime at one end of the scale, to facing legal action for allowing a breach of customer data at the other. Given its importance, all our website maintenance packages include daily and weekly security checks to highlight any security issues that need attention.
Daily Malware Scan
Many security attacks on websites are done using malware. This is software that hackers create, and it is specifically designed to attack and compromise the security of websites. With our daily malware scan, we can identify what, if any, malware might be trying to alter the code or compromise the security of your website.
Daily Blacklist Check
They may not have intentionally done anything to cause it, but some website owners discover that their website has been blacklisted by search engines, possibly due to blackhat tactics by hackers. The main issue with this is that the website will no longer show up for searches on Google, which turns off a major source of traffic. By checking for blacklisting daily we can alert you if it has occurred to allow for a speedy reversal.
Security Plugin Install & Configuration
One of the best ways to protect your website is to have its very own ‘security guard’ constantly monitor it. That does not mean a man in a uniform sitting and watching it, but instead is a plugin which we will install and configure for you. This security plugin monitors your website 24/7 and alerts you the second any possible security risk occurs.
Plugin Vulnerability Checking
WordPress plugins serve a great purpose, but they can also be the weak link in the security chain as it is much easier for hackers to comprise the security of a single plugin than an entire website. To ensure that none of the plugins used for your website have any weaknesses, our website management service carries out vulnerability checks on them so that the appropriate action can be taken if any are flagged.
High Level Website Security Hardening
What is better than one level of website security? Multiple levels, of course, and that is why our website maintenance packages offer you the opportunity to have enhanced website security set up, known as security hardening. Security hardening means that even if one level of your website’s security is breached, there are additional levels to ensure those trying to attack it are repelled. This setup hides your WordPress login URL and renames the admin URL. It also detects and blocks Brute Force, XSS, CSRF, SQL Injection type of security attacks on your WordPress website. It hides your website from theme detectors and hacker bots with a Smart IDS Engine that autoblocks lethal attacks.
Monitoring of Website Health
Just as with regards to our own well-being we should be monitoring our health, the exact same principle applies to your website. That is why one of the core features of our website management service is to constantly monitor the health of your website so that issues can either be prevented or resolved quickly before they become more serious.
One of the primary goals for any website is that it remains live or ‘up’ as close to 100% as possible, so that visitors can access it as and when they wish to. If your website is constantly going down it reflects badly on your business not to mention the loss of revenue that can occur. By monitoring the uptime of your website we can check its uptime percentage and report on what the issues are, should it go down.
Website Security & Malware Scanning
To ensure that your website remains safe at times from hackers and malware we will set up a scanning system that constantly monitors for them. This will trigger an alert any time a security threat is identified so that quick and appropriate action can be taken to nullify that threat.
Backups To Remote Location
Whilst rare, there can be circumstances that cause a website to be completely compromised in terms of its functionality or even its existence, and which can prove to be irreversible. For some, this is catastrophic, as it means they have lost their entire website and have to start over.
With our website maintenance service, you need never worry about that happening to you as we will ensure your website is backed up regularly and we do so using remote servers. This means that even if your host’s servers were to have everything wiped from them, a cloned backup of your website in its entirety will be available and ready to be set up almost seamlessly on a different hosting server.
Nitro – Ultimate Page Speed Optimisation
The speed with your website and the pages therein load, is critical for a number of reasons. They include customer satisfaction, conversion and it plays a role in SEO, as Google monitors website load speeds, rewarding those which load quickly and penalising those which are slow to load.
Our Nitro Page Speed Optimisation option will greatly increase the load speed of your website’s pages, which not only puts you in Google’s good books, but it will also ensure that visitors are more likely to want to do business with you, rather than those competitors with slow websites.
Updating WooCommerce via Staging Server
For those who use woo commerce, our website management team can also implement updates safely for your website. In doing so we use a staging server that creates a clone of your website, and this allows the update to take place in a safe environment and not on your live website. This ensures that all changes are checked for compatibility and functionality, with no downtime for your live website.
Website Cleaning if Website is Hacked
Should the worst happen, and your website does get hacked, our skilled website maintenance team can help you restore it and get it live again. This is done via our website cleaning service which includes removing malware, identifying the vulnerable ‘back-door’ used to gain entry, restoring the core platform and other files, and resetting configuration settings, for example.
Please Get In Touch
As you can see we offer businesses in a comprehensive array of website and WordPress maintenance as well as professional website management services. If you would like to discuss which of our website maintenance packages are most suitable for your business’s website, please get in touch, and one of Slinky Web Design’s friendly website maintenance experts will be happy to assist and advise you.